How to delete your Kamaru account

If you decide you no longer want to use Kamaru, you can permanently delete your account directly from the app. This guide walks you through the process.

How to delete your account

Step 1: Open the Kamaru app

Launch the Kamaru app on your device and make sure you’re logged in to the account you want to delete.

Step 2: Go to Profile → Account Settings

Tap on your profile avatar in the top-right corner of the screen, then tap Account Settings.

Step 3: Tap “Delete Account”

You’ll see two options: Sign Out and Delete Account. Tap Delete Account.

Step 4: Enter your reason

You’ll be asked why you want to delete your account. This feedback helps us improve Kamaru. Enter your reason in the text field (required).

Step 5: Confirm deletion

Tap the Delete Account button. Your account will be scheduled for deletion and you’ll be signed out immediately.

Alternative: Request via email

If you cannot access the app, you can request account deletion by email:

1. Send us an email
2. Subject: “Account Deletion Request - Kamaru”
3. Include the email address associated with your account
4. We will process your request within 7 business days

What gets deleted

When you delete your account, the following data is permanently removed:

• Your profile information
• All properties and rooms you created
• Tenant records
• Payment history
• Uploaded photos (tenant photos, ID photos)

Important notes

Account deletion is permanent and cannot be undone. Once deleted, there is no way to recover your data.

Before deleting your account:

• Export any data you need — Make sure to save or screenshot any important information before deleting
• Consider active leases — If you have tenants with active leases, consider ending them or transferring the data first

Need help?

If you have any questions about account deletion, contact us.