Scan tenant ID: complete user guide

Scan ID is an AI-powered feature that automatically reads your tenant’s identity document and fills in their information for you. No more manual typing—just snap a photo of their ID, and let the AI do the work.

Supported documents

The Scan ID feature works with:

• National ID Cards — KTP Indonesia, MyKad Malaysia, NRIC Singapore, and others
• Driver’s Licenses — SIM Indonesia and international licenses
• Passports — All countries

How to use Scan ID

Step 1: Navigate to Add Tenant

From your property or room screen, tap Add Tenant to begin adding a new tenant.

Step 2: Upload the ID photo

You’ll see two photo upload boxes:

• Face Photo (optional) — A photo of your tenant’s face
• ID Photo (required for Scan ID) — A photo of their identity document

Tap on “ID Photo” to upload. You can either:

• Take a new photo using your camera
• Choose an existing photo from your gallery

Tip: For best results, make sure the ID photo is:

• Well-lit (no shadows or glare)
• In focus (all text should be readable)
• Complete (all edges of the ID visible)
• Flat (avoid curved or bent cards)

Step 3: Tap “Scan ID”

Once the ID photo is uploaded, the Scan ID button becomes active. Tap it to start the AI scan.

You’ll see a loading indicator while the AI processes the image. This usually takes just a few seconds.

Step 4: Review the results

After scanning, the form automatically fills with the extracted information:

• Full Name
• ID Number (NIK/ID Card Number)
• Gender
• Date of Birth
• Place of Birth
• Address
• And more (depending on the ID type)

Important: A banner will appear reminding you to verify the data. AI can occasionally make mistakes, especially with:

• Handwritten text
• Worn or damaged IDs
• Poor photo quality

Take a moment to double-check that all information is correct before saving.

Step 5: Make corrections (if needed)

All fields are editable. Simply tap on any field to correct or update the information.

Step 6: Need to start over? Use Re-scan ID

If the scan results are significantly wrong (perhaps you uploaded the wrong photo), tap Re-scan ID. This will:

• Clear all filled data
• Remove the uploaded ID photo
• Let you upload a new photo and scan again

Tips for best results

Do	Don’t
Use good lighting	Take photos in dim environments
Keep the ID flat	Photograph bent or curved cards
Include all edges	Crop parts of the ID
Keep the camera steady	Rush and get blurry photos
Clean dirty lenses	Use a scratched camera lens

What data gets extracted?

Depending on the ID type, the AI can extract different fields:

From National IDs (KTP, MyKad, etc.)

• Full Name
• ID Number
• Gender
• Date of Birth
• Place of Birth
• Address
• Religion
• Marital Status
• Occupation
• Blood Type

From Driver’s Licenses

All of the above, plus:

• License Class (A, B, C, etc.)
• Issue Date
• Expiry Date

From Passports

• Full Name
• Passport Number
• Nationality
• Date of Birth
• Place of Birth
• Issue Date
• Expiry Date

Troubleshooting

“Please upload ID photo first” You need to upload an ID photo before you can use Scan ID. Tap on the ID Photo box to add one.

“Image does not appear to be an ID document” The AI couldn’t recognize the image as an ID. Make sure you’re uploading a clear photo of an actual identity document.

“Failed to process ID photo” Something went wrong during processing. Try taking a new, clearer photo and scan again.

“Hmm, the scan result might not be perfect…” The system was temporarily busy and used a backup scanner. Results may be less accurate—please verify carefully.

Privacy and security

• Your tenant’s ID photos are stored securely and encrypted
• The AI processing happens on secure servers
• Only you (the property owner) can access your tenant data
• ID photos are compressed after scanning to save storage space

Quick reference

Add Tenant → Upload ID Photo → Tap Scan ID → Verify data → Save

That’s it! You’ve just saved minutes of manual data entry.

Ready to try it? Download Kamaru and start scanning IDs today.

For a complete walkthrough of the app, check out our Getting started with Kamaru guide.